Elevating customer experience for Durlinger Schoenen

Discover how PFM transformed the retail experience for Durlinger Schoenen, providing invaluable insights into customer flow for enhanced profitability and personnel optimisation.

Elevating customer experience for Durlinger Schoenen

Discover how PFM transformed the retail experience for Durlinger Schoenen, providing invaluable insights into customer flow for enhanced profitability and personnel optimisation.

Elevating customer experience for Durlinger Schoenen

Discover how PFM transformed the retail experience for Durlinger Schoenen, providing invaluable insights into customer flow for enhanced profitability and personnel optimisation.

Elevating customer experience for Durlinger Schoenen

Discover how PFM transformed the retail experience for Durlinger Schoenen, providing invaluable insights into customer flow for enhanced profitability and personnel optimisation.

The challenge

Durlinger Schoenen, dedicated to offering sound advice and optimal service, faced the challenge of understanding customer flow to ensure adequate staffing. In 2015, PFM was enlisted for a pilot in six stores, eventually expanding to equip all stores in 2016.

The challenge

Durlinger Schoenen, dedicated to offering sound advice and optimal service, faced the challenge of understanding customer flow to ensure adequate staffing. In 2015, PFM was enlisted for a pilot in six stores, eventually expanding to equip all stores in 2016.

The challenge

Durlinger Schoenen, dedicated to offering sound advice and optimal service, faced the challenge of understanding customer flow to ensure adequate staffing. In 2015, PFM was enlisted for a pilot in six stores, eventually expanding to equip all stores in 2016.

Our approach

We utilised advanced visitor counting tech at Durlinger for accurate measurements.

Cutting-edge technology

Implemented precise visitor counting systems for accurate data collection.

Operational efficiency

Used counts for conversion calculations and optimised personnel planning.

Comprehensive insights

Gained historical performance insights at each location, aiding data-driven decisions.

Our approach

We utilised advanced visitor counting tech at Durlinger for accurate measurements.

Cutting-edge technology

Implemented precise visitor counting systems for accurate data collection.

Operational efficiency

Used counts for conversion calculations and optimised personnel planning.

Comprehensive insights

Gained historical performance insights at each location, aiding data-driven decisions.

Our approach

We utilised advanced visitor counting tech at Durlinger for accurate measurements.

Cutting-edge technology

Implemented precise visitor counting systems for accurate data collection.

Operational efficiency

Used counts for conversion calculations and optimised personnel planning.

Comprehensive insights

Gained historical performance insights at each location, aiding data-driven decisions.

"PFM, like the data they generate, is reliable and valuable. Accurately measuring our customer flow gives us many insights that are useful for assessing site profitability and P&O purposes."

Dennis Pantekoek

Marketer DSG

The result

Accurately measuring customer flow has empowered Durlinger Schoenen with valuable insights, aiding in the assessment of location profitability and personnel optimization. This data-driven approach ensures smarter decisions for tomorrow, elevating customer experience, boosting financial performance, and enhancing overall business value.

The result

Accurately measuring customer flow has empowered Durlinger Schoenen with valuable insights, aiding in the assessment of location profitability and personnel optimization. This data-driven approach ensures smarter decisions for tomorrow, elevating customer experience, boosting financial performance, and enhancing overall business value.

The result

Accurately measuring customer flow has empowered Durlinger Schoenen with valuable insights, aiding in the assessment of location profitability and personnel optimization. This data-driven approach ensures smarter decisions for tomorrow, elevating customer experience, boosting financial performance, and enhancing overall business value.

More about Durlinger Schoenen

Durlinger Schoenen, a family business established in 1881, has evolved into a prominent footwear retailer with over 35 stores across Limburg, Brabant, and Gelderland. Part of the Durlinger Group since 2016, they boast a vast assortment of shoes and a commitment to providing excellent customer service.

More about Durlinger Schoenen

Durlinger Schoenen, a family business established in 1881, has evolved into a prominent footwear retailer with over 35 stores across Limburg, Brabant, and Gelderland. Part of the Durlinger Group since 2016, they boast a vast assortment of shoes and a commitment to providing excellent customer service.

More about Durlinger Schoenen

Durlinger Schoenen, a family business established in 1881, has evolved into a prominent footwear retailer with over 35 stores across Limburg, Brabant, and Gelderland. Part of the Durlinger Group since 2016, they boast a vast assortment of shoes and a commitment to providing excellent customer service.

The PFM experience centre on wheels.

Curious about how our technology can benefit your business? Great news! Immerse yourself in the future of data analysis with our mobile demo truck. From heat mapping to gender analysis, we deliver cutting-edge PFM technology to your location. Explore hands-on product demos, personalised software training, and more. Make an impression on your organisation. Reserve your demo day now.

The PFM experience centre on wheels.

Curious about how our technology can benefit your business? Great news! Immerse yourself in the future of data analysis with our mobile demo truck. From heat mapping to gender analysis, we deliver cutting-edge PFM technology to your location. Explore hands-on product demos, personalised software training, and more. Make an impression on your organisation. Reserve your demo day now.

The PFM experience centre on wheels.

Curious about how our technology can benefit your business? Great news! Immerse yourself in the future of data analysis with our mobile demo truck. From heat mapping to gender analysis, we deliver cutting-edge PFM technology to your location. Explore hands-on product demos, personalised software training, and more. Make an impression on your organisation. Reserve your demo day now.