Staff stories

Operations Manager Germany
Mike Bone
Making waves at PFM since January 2026
What does your day-to-day role at PFM look like?
My working day is genuinely varied. Particularly during our current transformation phase in Berlin, there are many different tasks to manage. These currently include preparing customer data in Odoo for migration, reviewing subscriptions, handling occasional support tickets and creating purchase orders. I usually start my day with a cup of coffee and review any open tickets and overdue tasks. I then follow up on outstanding items with the team, align with colleagues on current priorities and provide support wherever it is needed.This combination of operational work, problem-solving and teamwork is what makes my day-to-day role so varied and engaging.
What makes PFM a great place to work?
For me, it is above all my colleagues and the many exciting challenges that make PFM such a great place to work. Our current transformation phase brings plenty to do, constant opportunities to learn and many ways to develop both personally and professionally. The variety of tasks makes my working day challenging, interesting and motivating – and that is exactly what I enjoy most.
What are you mainly working on at the moment?
At the moment, my main focus is migrating our existing customers from our previous platform, Enumeris, to Advantage. This involves preparing and carefully maintaining customer data in Odoo and checking it against our other systems to ensure that all information is consistent and accurate. Beyond that, there are always plenty of additional topics and tasks keeping my team and me busy within Operations.
Staff stories

Operations Manager Germany
Mike Bone
Making waves at PFM since January 2026
What does your day-to-day role at PFM look like?
My working day is genuinely varied. Particularly during our current transformation phase in Berlin, there are many different tasks to manage. These currently include preparing customer data in Odoo for migration, reviewing subscriptions, handling occasional support tickets and creating purchase orders. I usually start my day with a cup of coffee and review any open tickets and overdue tasks. I then follow up on outstanding items with the team, align with colleagues on current priorities and provide support wherever it is needed.This combination of operational work, problem-solving and teamwork is what makes my day-to-day role so varied and engaging.
What makes PFM a great place to work?
For me, it is above all my colleagues and the many exciting challenges that make PFM such a great place to work. Our current transformation phase brings plenty to do, constant opportunities to learn and many ways to develop both personally and professionally. The variety of tasks makes my working day challenging, interesting and motivating – and that is exactly what I enjoy most.
What are you mainly working on at the moment?
At the moment, my main focus is migrating our existing customers from our previous platform, Enumeris, to Advantage. This involves preparing and carefully maintaining customer data in Odoo and checking it against our other systems to ensure that all information is consistent and accurate. Beyond that, there are always plenty of additional topics and tasks keeping my team and me busy within Operations.



